Privacy Policy
Last updated: 15 January 2026
At Vyntrivora SARL, we take the protection of your personal data very seriously. This privacy policy describes how we collect, use, store and protect your information when you use our website vyntrivora.com and our financial guidance services.
1. Data Controller
The data controller for your personal data is Vyntrivora SARL, a limited liability company registered with the Paris Trade and Companies Register under number B 912 345 678, with its registered office at 14 Rue de la Paix, 75002 Paris, France. For any data protection enquiry, you may contact us at: dpo@vyntrivora.com.
2. Data Collected
We collect the following categories of data: identification data (surname, first name), contact details (email address), browsing data (IP address, cookies, pages visited, visit duration), and information you voluntarily provide via our contact form, including any description of your financial or administrative situation.
3. Purposes of Processing
Your data is processed for the following purposes: responding to your enquiries and support requests, assessing your eligibility for public assistance schemes, improving the quality of our services and website, complying with our legal and regulatory obligations, and sending you communications about our services if you have consented.
4. Legal Basis for Processing
In accordance with the General Data Protection Regulation (GDPR) and the amended French Data Protection Act, the processing of your data is based on: your explicit consent for non-essential cookies and commercial communications, the performance of pre-contractual or contractual measures for processing your requests, our legitimate interest in improving our services and platform security, and compliance with our legal obligations regarding data retention.
5. Data Retention Period
Your personal data is retained for no longer than is necessary for the purposes for which it is processed. Contact data from the form is retained for 3 years from your last interaction with our services. Browsing data is retained for 13 months in accordance with CNIL recommendations. In the event of a contractual relationship, data is retained for the duration of the contract and 5 years thereafter to meet our accounting and tax obligations.
6. Your Rights
In accordance with the GDPR and French law, you have the following rights: right of access to your personal data, right to rectification of inaccurate data, right to erasure of your data, right to restriction of processing, right to data portability, right to object to processing, and right to withdraw your consent at any time. To exercise these rights, send your request to dpo@vyntrivora.com with a copy of your identity document. You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL).
7. Data Transfers
Your personal data is hosted within the European Union. No data transfer is made to third countries that do not benefit from an adequacy decision by the European Commission, except where appropriate safeguards are in place (standard contractual clauses, binding corporate rules).
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include encryption of data in transit via TLS protocol, restriction of data access to authorised personnel only, and regular security audits.
9. Policy Amendments
We reserve the right to amend this privacy policy at any time. Any material change will be notified via a notice on our website. The date of last update appears at the top of this document.